Availability - Shipping - Jewelry Care
Processing times:
- IN-STOCK pieces - will take 2 business days to ship and you will be notified by e-mail when your order is handed over to the shipping carrier.
- MADE TO ORDER - Please allow 4 BUSINESS DAYS of Production time (per piece) + up to 2 BUSINESS DAYS to package for shipping for your piece to be made before shipping. You will be notified by e-mail when your order is handed over to the shipping carrier.
- For bulk orders: For orders more than 10, please email at savannah@southeastsparrow.com to get production and shipping lead time.
General Jewelry care
Keep your piece away from any harsh chemicals like cleaning products, bug spray and alcohol that can ruin the protective finish of the gold and the beads.
The bracelets can be worn during hand washing. Light splash exposure to water is fine as long as you let your piece dry.
Buff your piece to clean with the soft polishing cloth included.
Braided Jewelry (Ocho and Douze Collection):
- Avoid submerging braided jewelry in water. You wouldn't want moisture within the braids that can cause mold. If this happens accidentally, let your piece dry out completely before wearing and/ or storing.
- Follow General Jewelry Care above.
Gemstones/Pearl/Seed Bead Jewelry (Perlas, Terra Gems & Tali Collection):
- While these not water sensitive, do avoid wearing it in saltwater, chlorinated pools or any liquid chemicals exposure to protect the natural pearls/gemstones.
- Follow General Jewelry Care above.
All Earrings:
- Avoid submerging your earrings in water as the silicon closure may loosen its grip when wet. If this happens accidentally, let your piece dry out completely, store in a dry place before wearing it again.
- Follow General Jewelry Care above.
Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device